Tidio
Bring your Tidio chat widget into your FeatureOS user-facing portals to provide easy access to your customers.
Tidio is a live chat and chatbot platform that helps businesses connect with their website visitors in real time. By adding Tidio to your FeatureOS portal, you can give customers an easy way to ask questions, clarify their feedback, or get quick support, right where they’re sharing ideas and suggestions.
This integration ensures that your users don’t just leave feedback and disappear. Instead, they can start a conversation instantly, making your feedback portal a more engaging and interactive space.
Getting Started with Tidio + FeatureOS
- Sign into your Tidio account at tidio.com/panel/login.
- In Tidio: Navigate to Settings → General → Developer → Project Data.
- Copy your Public Key.
- In FeatureOS: Log into your portal → go to Dashboard → Organization Settings → Integrations → Chat Widgets.
- From the dropdown, select Tidio.
- Paste your Public Key → click Update.
The Tidio chat widget will now appear inside your FeatureOS feedback portal.
Why This Helps
- Instant support: Customers get help while leaving feedback.
- Better feedback quality: Users can clarify requests on the spot.
- Chatbots included: Automate answers to common questions alongside live support.
Tidio for FeatureOS Integration FAQs
Frequently Asked Questions about Tidio integration with FeatureOS
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