Google Analytics

Google Analytics is the most widely used analytics platform for understanding user behavior. With the Google Analytics + FeatureOS integration, you can track how visitors interact with your feedback portal and measure the impact of submitted feedback on your product or website.

This integration gives you clear visibility into how feedback activity correlates with traffic, user flows, and engagement metrics, helping your team make more informed, data-driven product decisions.

Getting Started with Google Analytics + FeatureOS

Step 1: Obtain Your Google Analytics ID

• Find your unique Google Analytics Tracking ID by following Google’s official guide.

Step 2: Configuration in FeatureOS

1. In FeatureOS: Go to Dashboard → Organization Settings → Integrations.
2. Scroll down to Google Analytics.
3. Paste your Tracking ID in the field provided.
4. Click Update to save.

Step 3: Verify Integration

1. In FeatureOS: Submit a test post.
2. In Google Analytics: Open Real-Time → Events.
3. Within seconds, you should see the feedback submission events from FeatureOS appear.

Why This Helps

• Track behavior: Understand how users engage with your feedback portal.
• Measure impact: See how feedback submissions correlate with site traffic and engagement.
• Data-driven decisions: Combine customer voice with analytics for a complete view of your product’s performance.