Drift
Bring your Drift chat conversations into your FeatureOS Suite with seamless chat widget integration.
Drift is a conversational marketing and live chat platform that helps businesses engage with visitors and customers in real time. By embedding Drift into your FeatureOS portal, you make it easy for users to start conversations while browsing your feedback boards, submitting ideas, or checking product updates.
This integration keeps the feedback loop active and engaging where the users can ask questions, clarify requests, or get support instantly without leaving your portal.
Getting Started with Drift + FeatureOS
- Log into your Drift account at drift.com.
- In Drift, navigate to Settings → App Settings → Drift Widget to locate your Drift Embed ID (also available in the installation snippet).
- Copy your Drift Embed ID.
- In FeatureOS: Go to Dashboard → Organization Settings → Integrations → Chat Widgets.
- From the dropdown, select Drift.
- Paste your Drift Embed ID → click Update.
The Drift chat widget will now appear inside your FeatureOS feedback portal.
Why This Helps
- Real-time conversations: Users can chat with your team while leaving feedback.
- Better context: Customers can clarify feature requests and bugs on the spot.
- Conversational marketing: Turn feedback interactions into opportunities for deeper engagement.
Drift for FeatureOS Integration FAQs
Frequently Asked Questions about Drift integration with FeatureOS
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